Terms & Conditions

WebTechtic · Vantro · Last updated 1 September 2026

These terms are an agreement between you and the individual operator of WebTechtic (“we”, “us”), based in Pakistan, for the Vantro store-management software (“Vantro”). By creating an account or paying for a subscription you agree to these terms.

1. The service

Vantro is online software for garment-care businesses (including dry cleaning, laundry, tailoring, dressmaking, and shoe repair). It is provided as a subscription over the internet. We do not sell physical goods.

2. Account

You must provide accurate details and keep your password safe. You are responsible for activity under your account, including staff PINs you issue. You must be able to enter a binding contract. If you use Vantro for a shop, you confirm you are authorised to act for that business.

3. Trial and paid plans

New businesses receive a time-limited free trial as shown at signup (currently 30 days). When the trial or a paid period ends without a valid subscription, access to creating and changing records is paused until you subscribe. Your data is retained so you can return.

Current prices are listed on our Pricing page. We may change prices for future periods; we will not change the price of a period you have already paid for.

4. Payments — Paddle

Paid subscriptions are billed by Paddle.com Market Ltd (and its affiliates), who act as merchant of record. Paddle handles checkout, invoices, applicable taxes (including VAT where required), failed-payment retries, and payment support. Your payment contract for the charge is with Paddle. Recurring plans renew automatically at the interval you chose (monthly or yearly) until cancelled.

5. Cancellation

You may cancel auto-renewal at any time. You keep access until the end of the billing period already paid. Cancelling does not by itself delete your data.

6. Acceptable use

You may not misuse Vantro, attempt to break into the service, resell the software as your own product, or use it for unlawful activity. We may suspend an account that puts the service or other customers at risk.

7. Your data

Shop data you enter (orders, customers, items) belongs to you. We process it to provide Vantro, as described in our Privacy Policy. You must have a lawful basis to store customer personal data in your shop (for example your own privacy notice to your clients).

8. Availability

We aim for Vantro to be available around the clock but do not guarantee uninterrupted service. Maintenance, internet issues, or third-party outages (hosting, authentication) can cause downtime.

9. Liability

Vantro is provided as-is for running a shop. We are not liable for lost profits, lost data beyond reasonable backup efforts, or indirect losses. Our total liability for a claim is limited to the subscription fees you paid us (via Paddle) in the 3 months before the claim. Nothing in these terms limits liability that cannot be limited under applicable law.

10. Refunds

Refunds are described in our Refund Policy.

11. Changes

We may update these terms. The “Last updated” date will change. Continued use after an update means you accept the new terms for future use. Material changes to paid billing will be announced in the product or by email where we have an address.

12. Contact

Questions: support@webtechtic.com · Contact page.